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Cyber Security Investigator is a licensed cryptocurrency fraud investigation firm helping Australians trace stolen digital assets and pursue recovery through the proper channels.

Resources & Scam Guides

Practical, plain-English guides for anyone worried about — or already hit by — a crypto scam. Start here before you send anyone money or details.

Report a scam — official Australian channels (free)

Whether or not you engage us, report your scam through these official channels. It's free, it helps authorities disrupt the networks, and it's often a step banks and exchanges will ask you to complete.

Scamwatch (NASC / ACCC)

Report the scam and get recovery guidance from the National Anti-Scam Centre.

scamwatch.gov.au →

ReportCyber

Report cybercrime and online fraud to Australian authorities via cyber.gov.au.

cyber.gov.au →

Your bank or exchange

Contact them immediately — fast action can sometimes stop or trace a transfer.

Not sure how? Ask us →

IDCARE

Free national identity & cyber support service if your details were exposed.

idcare.org →

AFCA

Complaint about an Australian financial firm's handling of your case.

afca.org.au →

What to do in the first 48 hours

The sooner you act, the better your options. Work through these steps:

  1. Stop all payments and contact. Don't send any more money — including any "fee", "tax" or "verification" payment the scammer says is needed to get your funds back.
  2. Preserve the evidence. Save wallet addresses, transaction IDs / hashes, the platform's URL, screenshots of chats, emails, phone numbers and payment receipts. Don't delete anything.
  3. Tell your bank or exchange now. If you paid via a card, bank transfer or an exchange, contact them immediately — speed occasionally allows a freeze or trace.
  4. Change and secure your accounts. If you shared logins or connected a wallet, revoke access, move remaining assets to a new wallet, and reset passwords and 2FA.
  5. Report it. Lodge reports with Scamwatch and ReportCyber (above). Keep the reference numbers.
  6. Be wary of "recovery" offers. Scammers watch for fresh victims. Read the recovery-scam guide below before trusting anyone who contacts you offering to get your money back.

Common crypto scam types

Investment / fake "trading platform" scams

A slick platform shows fake profits to lure larger deposits; withdrawals are blocked or require endless "fees". Often built over weeks of contact.

Pig-butchering

A long-game scam combining fake friendship or romance with a fake investment, drip-fed over months across several accounts and countries.

Romance scams

A relationship built online steadily steers you toward "investing" in crypto or sending funds for an emergency.

Fake exchanges & impersonation

Clone sites of real exchanges, or people posing as support staff, exchange reps or even authorities, to capture logins or push a transfer.

Giveaway & "double your crypto" scams

"Send 1 and get 2 back" promotions impersonating brands or celebrities. The receiving wallet simply keeps everything.

How to spot a recovery scam

After a scam, a second wave often targets you: "recovery agents" who promise to get your money back — for a fee — and steal again. Treat these signs as red flags:

Walk away if they:
  • Guarantee they can recover your funds, or quote a suspiciously high success rate.
  • Ask for an upfront fee, "tax", "deposit" or "gas fee" to release or unlock your money.
  • Contact you first out of the blue — especially by DM, Telegram, WhatsApp or comments.
  • Claim to be affiliated with a government body, court or exchange "recovery fund".
  • Pressure you to act fast, or ask for wallet keys, seed phrases or remote access to your device.

A legitimate firm gives a realistic (often cautious) assessment, puts fees in writing before work starts, never charges to "release" funds, and points you to the free official channels — as we do above.

How crypto tracing actually works

Public blockchains record every transaction. Tracing follows the flow of funds from the wallet you paid, through intermediate wallets, mixers and bridges, to the point where it lands — often a deposit address at an exchange. That "off-ramp" matters, because exchanges have identity records and can respond to lawful requests.

What tracing can do: map where funds went, cluster related wallets, identify the destination service, and document it all to an evidentiary standard. What it can't do: reverse a transaction, force a return, or magically decrypt a wallet. Recovery, when it happens, comes through banks, exchanges, lawyers and law-enforcement acting on that evidence — not through a fee paid to an "agent".

This page is general information, not legal or financial advice. If you've been scammed, report through the official channels above and seek advice suited to your situation. We're also happy to give you a free, honest assessment — get in touch.