Cyber Security Investigator is a licensed cryptocurrency fraud investigation firm helping Australians trace stolen digital assets and pursue recovery through the proper channels.
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Cyber Security Investigator is a licensed cryptocurrency fraud investigation firm helping Australians trace stolen digital assets and pursue recovery through the proper channels.
Straight answers to the questions we hear most — including the uncomfortable ones. If your question isn't here, ask us directly.
Whether funds can be traced or recovered depends on how the money moved, how fast you act, and which platforms are involved. We give you a realistic assessment up front: if the funds can't realistically be traced, we tell you before you spend a cent.
Never. No legitimate investigator or lawyer can "unlock" crypto for a fee. Anyone asking for an upfront payment, a "tax", a "deposit" or a "gas fee" to release your money is running a recovery scam — a second fraud aimed at people who were already scammed once. If you've been asked for this, stop and read our guide.
Fair question — you should be sceptical of everyone in this space. Check that we have a registered legal entity and business number, that we never demand upfront "release" fees, that we put terms in writing, and that we point you to the official, free government channels (below) rather than telling you we're your only option. Legitimacy should be verifiable, not just claimed.
The initial case assessment is free and confidential. Beyond that, fees are agreed with you in writing before any work starts, based on the scope of the investigation. We don't take a percentage of "recovered" funds as a hook, and we don't ask you to pay to release money.
We trace the movement of funds across wallets, chains and exchanges; identify the platforms and clusters holding them; and produce clear, court-ready reports that banks, exchanges, police and lawyers can act on. We can liaise with exchanges and support recovery requests and law-enforcement referrals. We are investigators — we are not a substitute for the police, a bank, or a lawyer.
Act quickly; speed matters. In short: stop all contact and payments, gather every record (addresses, transaction IDs, screenshots), tell your bank or exchange immediately, and report to the official channels. We've written a step-by-step guide: What to do in the first 48 hours.
Sometimes acting fast makes a real difference (funds can occasionally be frozen at an exchange), and sometimes the trail has gone cold. We'll tell you honestly which situation you're in after the free assessment rather than keep you hoping.
Yes. Everything you share is treated as confidential and handled under our Privacy Policy. We only use your information to assess and work your case.
We produce evidence and reports designed for banks, exchanges, regulators and law-enforcement — and we can support referrals — but you should always also report through the official channels yourself. Reporting to the police and government bodies is free and important regardless of whether you engage us.
We focus on cryptocurrency fraud affecting people and businesses in Australia — investment/"trading platform" scams, pig-butchering, romance scams, fake exchanges, account takeovers and impersonation. If your matter is outside what we can genuinely help with, we'll say so.
